Description

Intensive Case Management for Addictions and Homelessness Micro-Credential Certificate Program

This program is designed for current and aspiring social service professionals who want practical, structured training in intensive case management. Over five weeks, you’ll work through every phase of the case management process, including client intake and assessment, referrals, advocacy, documentation, and case termination.

This course is a strong way to gauge your interest in intensive case management before committing further. Please note that a Master’s degree in social science or an administrative discipline is generally required to work in this field, and some roles call for additional

Program Highlights

• Comprehensive education in intensive case management best practices for addictions and homelessness
• Modules covering ethics, cultural competence, trauma-informed practice, and professional boundaries
• Practical tools for building client-centred service plans and navigating legal and ethical considerations
• Real-world strategies for collaborating with healthcare providers, shelters, addiction counsellors, and community organizations
• Training in motivational interviewing, crisis response, and strengths-based approaches to support recovery and housing stability

By the end of the program, you’ll have a clearer sense of whether this field is the right fit, and if you already hold the required education, you’ll be ready to step into a Case Manager or Client Support role in social services, mental health, housing support, or addiction recovery settings

Who Is It For

• Active learners
• Service-oriented individuals
• Those with high stress tolerance
• Individuals with leadership skills
• People with genuine concern for others
• Strong collaborators
• Adaptable, creative thinkers

Source: Canada Job Bank

Who Can Apply

• Individuals seeking a career shift or entry into the social services sector
• High school graduates with an Ontario Secondary School Diploma (OSSD) or equivalent
• • Applicants with international education credentials (must be translated and assessed for equivalency)

  What You’ll Gain

  • 40 hours of comprehensive, structured online learning
  • Self-paced, instructor-led webinars
  • Employment support and job search coaching to help you transition into the field
  • Ongoing career guidance, interview preparation, and résumé assistance