For our programs, yes! We will also give refunds for the Food Handlers certificate add-on before you’ve been given access to the course. However, KWH does not have a policy on refunds for Standard First Aid & CPR/AED. Refund policy for our programs:
- 100% refunds 0-2 days after enrollment. Refund amount $500 CAD.
- 75% refunds 3-5 days after enrollment. Refund amount $375 CAD.
- 50% refunds 6-7 days after enrollment. Refund amount $250 CAD.
- 25% refunds 8-9 days after enrollment. Refund amount $125 CAD.
- 0% refunds 10 days after enrollment. Refund amount $0 CAD.
The Canadian Red Cross specifies that the self-directed and online portions are non-refundable. We can support attempting to get you a refund for the in-person content or to reschedule, but we cannot guarantee refunds on the Canadian Red Cross’s behalf (Canadian Red Cross).
